Service Policy (Terms of Service)

These Terms of Service govern your access to and use of the RETROFOLD Shopify store website and all shopping services. By accessing and using this website, you agree to abide by all the terms and rules below.
1. User Eligibility
This website and all products are only for personal consumer use. You confirm that you are of legal age in your region to place orders and complete transactions. It is forbidden to use our store products and services for any commercial resale, illegal transaction and improper purposes.
2. Product Information
RETROFOLD strives to ensure that all product pictures, descriptions, sizes, colors and prices on the website are accurate and up-to-date. Due to different display devices and light factors, there may be slight color differences between the physical product and the picture, which does not belong to product quality problems. We reserve the right to modify product prices, styles and inventory information without prior notice.
3. Order and Payment Rules
All orders you place are subject to final confirmation by our store. We have the right to cancel orders with abnormal information, repeated orders or suspected malicious transactions. All payments must be completed through the official payment channel of the website. After successful payment, the order cannot be modified arbitrarily. If you need to adjust the order, please contact customer service in time.
4. User Behavior Specifications
Users shall not use this website to publish illegal, obscene, malicious and infringing information, shall not attack or interfere with the normal operation of the website, and shall not maliciously refresh orders, refuse to accept goods or abuse after-sales rights. We have the right to restrict or terminate the service for users who violate the above rules.
5. Liability Limitation
RETROFOLD shall not be liable for any indirect losses caused by your improper use of the website and products. We will fully abide by the after-sales guarantee obligations promised by the store, and all compensation liabilities shall not exceed the actual payment amount of the order.
6. Service Update and Termination
We reserve the right to adjust, suspend or terminate part or all of the website services according to business needs and platform rules, and will not be liable to users and third parties.