his Privacy Policy applies to all services of the RETROFOLD official Shopify store, explaining how we collect, use, store, protect and disclose your personal information. By browsing our website, registering an account and placing an order, you fully agree to the terms of this Privacy Policy.
1. Information We Collect
We only collect necessary personal information you actively provide, including but not limited to: your name, email address, shipping address, contact phone number, payment information and order records. In addition, we may automatically collect non-personal browsing information such as your device type, browser access records and website browsing paths to optimize store service experience.
2. Use of Your Information
Your personal information is mainly used for: processing and delivering your orders, completing payment verification, sending order logistics updates and after-sales notification emails, responding to your customer service inquiries, optimizing our products and website services, and pushing exclusive brand preferential information (you can unsubscribe at any time).
3. Information Storage and Protection
We adopt industry-standard encryption technology and security measures to protect your personal data from unauthorized access, disclosure, tampering and loss. Your personal information will only be stored for the time required for business processing and legal compliance, and we will permanently delete invalid information regularly.
4. Information Disclosure
We will never sell, rent or transfer your personal information to third parties for commercial purposes without your explicit consent. We may only disclose your information to trusted service providers (such as logistics companies and payment institutions) who need to cooperate to complete order services, and all cooperative institutions have strict data confidentiality obligations.
5. Your Rights
You have the right to view, correct and apply for deletion of your personal information stored in our store at any time. If you have any questions about personal privacy protection, please contact our customer service via the official email.
6. Policy Update
We reserve the right to update this Privacy Policy irregularly in accordance with platform rules and legal requirements. The updated policy will be published on the official website page, and continuous use of our store services means you accept the revised terms.